Revocation instruction
REVOCATION INSTRUCTION
the BERG & KRAFT GMBH for the online shop at www.bergundkraft.com
(for consumers according to § 13 BGB)
The customer has the right to revoke the contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the day on which the Purchaser or a third party other than the carrier designated by him has taken possession of the goods or, if several goods ordered by the Purchaser under a single order are delivered separately, on the day on which the Purchaser or a third party other than the carrier designated by him has taken possession of the last goods.
In order to exercise his right of withdrawal, the purchaser must inform BERG & KRAFT of his decision to withdraw from the contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). He may use the attached sample revocation form for this purpose, which is, however, not mandatory.
The revocation must be addressed to:
BERG & KRAFT GMBH
Bahnhofstrasse 10
6056 Kägiswil
Switzerland
In the event that the revocation declaration is sent by e-mail, it must be addressed to:
E-mail address: info@bergundkraft.com
In order to comply with the revocation period, it is sufficient for the customer to send notification of the exercise of the right of revocation before the expiry of the revocation period.
FOLLOW THE REVOCATION
If the purchaser cancels the contract, BERG & KRAFT shall reimburse him immediately and at the latest within fourteen days of the date on which BERG & KRAFT receives notification from the purchaser that the contract has been cancelled, all payments received by BERG & KRAFT from him, including delivery costs (with the exception of additional costs arising from the fact that the customer has chosen a different type of delivery than the cheapest standard delivery offered by BERG & KRAFT). For such repayment BERG & KRAFT shall use the same means of payment as used by the purchaser in the original transaction, unless expressly agreed otherwise; in no event shall the purchaser be charged for such repayment.
BERG & KRAFT may refuse any refund until it has received the Goods back or until it has been proved by the purchaser that it has returned the Goods, whichever is the earlier.
The purchaser must return or hand over the goods to BERG & KRAFT immediately and in any case within fourteen days of the date on which he notifies BERG & KRAFT of the revocation at the latest. The return shall be sent to the following address:
International Consignments:
NATURE'S DESIGN PRODUCTS
c/o Löwe Versandhandels GmbH
Forstweg 1
29559 Bollensen
Germany (Deutschland)
Swiss broadcasts:
BERG & KRAFT GMBH
Bahnhofstrasse 10
6056 Kägiswil
Switzerland
This period shall be deemed to have been complied with if the Buyer dispatches the goods before expiry of the period of fourteen days.
- End of the revocation instruction -
PATTERN REVOCATION FORM
If the purchaser wishes to withdraw from the contract, he can fill in the following form and return it to BERG & KRAFT. However, the form is not mandatory.
- To BERG & KRAFT GMBH, Bahnhofstrasse 10, 6056 Kägiswil, Switzerland /info@bergundkraft.com
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)
- Ordered on (*)/received on (*)
- Name(s) of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for paper communication)
- date
_____________________
(*) Delete as appropriate.
The revocation is excluded if goods are delivered which are not prefabricated, for the manufacture of which an individual selection or destination by the customer is decisive, or which are clearly tailored to the personal needs of the customer. The right of revocation does not apply to the following contracts: Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.